Delivery Information
Free delivery is available on orders over £200 (UK Mainland).
Delivery Options Overview
We work with trusted UK courier networks (most commonly DPD) to provide reliable and cost-effective delivery across the UK, with flexible options including home delivery and DPD Ship to Shop (pickup locations).
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Delivery options (shown at checkout)
Premium Delivery
(Next Business Day Service)
£7.20
Free on orders over £200
We regularly review delivery pricing to keep it competitive while maintaining a high-quality service.
Free delivery for online orders over £200 (UK Mainland)
Dispatch & order processing times
Orders are processed on business days (Mon–Fri, excluding public holidays).
Orders placed after 5pm on Friday or during the weekend are processed on the next business day.
Delivery times by region
Delivery services typically apply to UK Mainland.
Tracking (with delivery timeslot)
Once dispatched, you'll receive tracking details. DPD deliveries can typically be tracked to a 1-hour delivery slot. You can track using the courier link provided or through your account area on our site.
Same Day Delivery (selected areas)
Same-day delivery may be available for local addresses on qualifying orders placed before 12:30 pm (where offered).
Ship to Shop (Pickup)
If Ship to Shop is available at checkout, you can nominate a nearby pickup point and collect at your convenience (often 7 days a week).
Business deliveries
If you told us at checkout that you are buying for a business, delivery works the same way and costs the same: Premium Delivery, next business day, free once your basket passes £200 (UK Mainland) and £7.20 below that. What is different is the paperwork and who can take the parcel.
- Site deliveries. We deliver to business addresses on business days. Anyone at the delivery address may sign for the goods on your behalf, so add a department or contact name in the delivery notes if the site is large.
- Your PO reference. The purchase order reference you enter at checkout is printed on the dispatch note and carried on your VAT invoice, so your accounts team can match the delivery to the order.
- VAT invoice. Every business order gets a full VAT invoice showing your company name, and your VAT number where you gave us one. UK orders are charged UK VAT at 20% either way: a VAT number does not change what you pay, it only appears on your invoice.
- A separate delivery address. You can bill to your head office and deliver to a different site. Enter the delivery address separately at checkout.
- Returns work differently. The 14-day consumer cancellation right does not apply to a business purchase. A change-of-mind return is at our discretion and may be refused. No restocking fee is charged. See section 11 of our Returns Information.
Need help?
If you need to change your delivery details before dispatch or you would like help choosing the best delivery option, please contact our support team.
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Live chat
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Email: [email protected]
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Unit A, 82 James Carter Road, Mildenhall, England, IP28 7DE