Cisco 7861 IP Business Phone, 3.5″ Greyscale Display, 16 Lines, PoE, Black/Silver

Cisco 7861 – clear, flexible office calling

The Cisco 7861 suits medium and large businesses moving to IP communications. Its 16-line capacity helps teams manage multiple calls, while the Cisco 7861 combines a wired handset with hands-free speakerphone calling.

Key specifications at a glance

Manage calls across 16 lines

The 16-line capacity gives busy users room to handle several calls through one desk phone. Call hold, waiting, forwarding and caller ID support everyday call management. Speed dial and conference calling add practical options for reaching colleagues and organising group conversations.

Integrated voicemail and an answering machine help users keep track of calls when they cannot answer. The wired handset suits conventional desk use, while the speakerphone offers a hands-free option.

Choose a display and mounting position that fit

The 3.5-inch greyscale LCD displays information at 396 × 162 pixels. It is not a touchscreen, so users control the phone without touch input.

Use the phone on a desk or mount it on a wall. Its black and silver polycarbonate case gives it a practical finish for an office environment.

Connect it to a compatible IP network

Power over Ethernet can supply power through a compatible network connection, using IEEE 802.3af. The phone also has two RJ-45 Ethernet ports and supports QoS for network traffic prioritisation.

Multi-Platform Phone Firmware makes this model suitable for IP communications environments that use compatible phone systems. Supported voice codecs include G.722, G.711a, G.729A, G.729B and iLBC.

Check these points before ordering

• Confirm your phone system supports compatible IP phones and Multi-Platform Phone Firmware.
• Check that your network connection supports IEEE 802.3af PoE if you plan to power the phone over Ethernet.
• Confirm the desk or wall position suits the phone’s 207 mm width and 265 mm depth.
• Check that a wired handset and greyscale, non-touch display suit the user’s needs.

Frequently Asked Questions

Q: How many lines does the Cisco 7861 support?

A: It supports 16 lines.

Q: Can this phone be wall-mounted?

A: Yes. It supports both desk and wall mounting.

Q: Does it include speakerphone and voicemail?

A: Yes. It has a speakerphone and integrated voicemail.

A practical choice for multi-line offices

We recommend the Cisco 7861 for business users who need a 16-line IP phone with voicemail, speakerphone calling and desk or wall mounting. Its Ethernet connectivity and PoE support make it a considered option for a compatible IP phone system.