EPOS IMPACT SC 260 Wired USB Binaural Headset with Noise-Cancelling Boom Mic, ActiveGard, Black
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About This Item
- Wired USB binaural headset with supraaural ear coupling and open acoustic system, weighing just 89 g
- Noise-cancelling unidirectional boom microphone with frequency response of 150 – 6,800 Hz and integrated mute function
- EPOS ActiveGard hearing protection technology for safe listening levels during extended use
- EPOS Voice™ technology delivering natural, clear communication across 50 – 18,000 Hz frequency range at 103 dB sensitivity
- Certified for Alcatel Lucent, Avaya, Cisco Jabber, Google Voice, Google Meet and Google Chromebook
- Lightweight, durable headband with acoustic foam ear pads and leatherette covers for all-day comfort in office and contact centre environments
- 1 m black USB cable with adjustable volume control; includes carrying case, pouch, ear pads and quick start guide with 2-year warranty
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EPOS IMPACT SC 260 — Engineered for Continuous Contact Centre Use
The EPOS IMPACT SC 260 Wired USB Binaural Headset with Noise-Cancelling Boom Mic, ActiveGard, Black is built for contact centre professionals. Its noise-cancelling boom mic filters out office chatter so callers hear only your voice. At just 89 grams, it stays comfortable through long shifts. Because it connects via USB, there is no battery to charge or replace.
The essentials
| Metric | Spec |
|---|---|
| Headset type | Binaural, supra-aural |
| Connectivity | Wired USB |
| Microphone | Unidirectional boom, noise-cancelling |
| Frequency response | 50 Hz – 18,000 Hz |
| Weight | 89 g |
| Cable length | 1 m |
How the noise-cancelling boom mic improves call quality
The unidirectional boom microphone picks up your voice while rejecting surrounding noise. Its frequency range of 150 Hz to 6,800 Hz targets human speech. In practice, callers hear fewer keyboard clicks and side conversations. You can position the boom precisely in front of your mouth for consistent voice pickup. A built-in mute button lets you silence your audio instantly.
Why choose the EPOS IMPACT SC 260 Wired USB Binaural Headset with Noise-Cancelling Boom Mic, ActiveGard, Black
EPOS ActiveGard technology monitors incoming audio levels in real time. When sound pressure exceeds safe thresholds, it reduces volume instantly. So you stay protected without adjusting any settings yourself. This matters in contact centres where call volumes can spike unexpectedly. Also, it supports compliance with workplace hearing exposure guidelines.
Designed for eight-hour comfort
At just 89 grams, this headset sits lightly on the head throughout the day. The acoustic foam ear pads feature leatherette covers that rest over the ears rather than enclosing them. Because it uses an open acoustic design, heat builds up less compared with closed-back alternatives. The adjustable headband distributes weight evenly across the crown. You can wear it comfortably for full shifts without pressure points.
Certified for the platforms your team already uses
This headset carries official certification for Avaya, Alcatel-Lucent, Cisco Jabber, Google Voice, Google Meet and Google Chromebook. For example, it works plug-and-play with both Avaya desk phones and Google Meet on a Chromebook. No driver installation is required. Simply connect the USB cable and start talking. For organisations rolling out headsets across large teams, this reduces setup time significantly.
Wired reliability with no battery to worry about
Because the SC 260 connects via USB, there is no internal battery to charge or replace. You get consistent audio from the moment you plug it in. The 1-metre cable keeps things tidy on the desk without excess slack. Also, there is one fewer device for IT teams to manage. For organisations running continuous shifts, this kind of wired dependability matters.
What arrives in the package
We supply each headset with everything needed to get started straight away:
- EPOS IMPACT SC 260 binaural headset
- Carrying case
- Ear pads (pre-installed)
- Clip
- Quick start guide
- Safety sheet
- Pouch
Before you place your order
- Confirm your desk phone or laptop has a USB port, as this headset connects via USB only.
- Check that your organisation’s platform — for example Avaya, Cisco Jabber or Google Meet — is on the certified list.
- Consider whether a supra-aural (on-ear) fit suits you, as this model rests on the ear rather than enclosing it.
- Measure the distance from your USB port to your seating position, since the cable is 1 metre long.
Common questions about this headset
Q: Is the EPOS IMPACT SC 260 compatible with Cisco Jabber?
A: Yes. It carries official certification for Cisco Jabber and works plug-and-play over USB.
Q: Does the boom microphone have a mute function?
A: Yes. The boom mic includes a mute button so you can silence your audio instantly.
Q: What does ActiveGard actually do?
A: ActiveGard monitors incoming audio and limits levels that exceed safe thresholds to protect your hearing.
Q: Can I use this headset with a laptop as well as a desk phone?
A: Yes. Any device with a USB port and a compatible softphone application will work.
Q: How much does the headset weigh?
A: It weighs just 89 grams, making it light enough for extended daily use.
Our verdict on the EPOS IMPACT SC 260 Wired USB Binaural Headset with Noise-Cancelling Boom Mic, ActiveGard, Black
We recommend this headset for contact centre agents and office professionals who spend most of their day on calls. Its combination of ActiveGard hearing protection, a noise-cancelling boom mic and an ultra-light frame addresses the three biggest concerns for daily headset users. Broad platform certification means it fits most environments without compatibility issues. It comes with a 2-year warranty for added peace of mind.
| Performance | |
|---|---|
| Product type | Headset |
| Microphone type | Boom |
| Recommended usage | Office/Call center |
| Country of origin | China |
| Headset type | Binaural |
| Wearing style | Head-band |
| Product colour | Black |
| Operating temperature (T-T) | 5 - 45 °C |
| Storage temperature (T-T) | -20 - 70 °C |
| Certification | Alcatel Lucent , Avaya, Cisco Jabber, Google Voice, Google Meet, Google Chromebook |
| Cable length | 1 m |
| Cable colour | Black |
| Hearing protection technologies | EPOS ActiveGard |
| Technical details | |
| Quantity | 1 |
| Headset type | Binaural |
| Wearing style | Head-band |
| Product colour | Black |
| Country of origin | China |
| Warranty period | 2 year(s) |
| Design | |
| Product type | Headset |
| Microphone type | Boom |
| Headset type | Binaural |
| Wearing style | Head-band |
| Product colour | Black |
| Certification | Alcatel Lucent , Avaya, Cisco Jabber, Google Voice, Google Meet, Google Chromebook |
| Harmonized System (HS) code | 85183000 |
| Ports & interfaces | |
| Connectivity technology | Wired |
| USB connectivity | Yes |
| Cable length | 1 m |
| Cable colour | Black |
| Headphones | |
| Ear coupling | Supraaural |
| Acoustic system | Open |
| Headphone frequency | 50 - 18000 Hz |
| Impedance | 200 Ω |
| Headphone sensitivity | 103 dB |
| Noise canceling | Yes |
| Microphone | |
| Microphone type | Boom |
| Microphone direction type | Unidirectional |
| Microphone frequency | 150 - 6800 Hz |
| Microphone mute | Yes |
| Microphone noise-canceling | Yes |
| Battery | |
| Rechargeable battery | No |
| Operational conditions | |
| Operating temperature (T-T) | 5 - 45 °C |
| Storage temperature (T-T) | -20 - 70 °C |
| Storage relative humidity (H-H) | 10 - 95% |
| Operating relative humidity (H-H) | 20 - 85% |
| Weight & dimensions | |
| Weight | 89 g |
| Width | 160 mm |
| Height | 60 mm |
| Packaging data | |
| Package width | 60 mm |
| Package height | 155 mm |
| Package depth | 200 mm |
| Package weight | 200 g |
| Quantity | 1 |
| Quick start guide | Yes |
| Carrying case | Yes |
| Packaging content | |
| Quantity | 1 |
| Quick start guide | Yes |
| Carrying case | Yes |
| Safety sheet | Yes |
| Pouch | Yes |
| Ear pads | Yes |
| Certificates | |
| Certification | Alcatel Lucent , Avaya, Cisco Jabber, Google Voice, Google Meet, Google Chromebook |
| Logistics data | |
| Master (outer) case width | 420 mm |
| Master (outer) case length | 620 mm |
| Master (outer) case height | 190 mm |
| Master (outer) case gross weight | 5.06 kg |
| Products per master (outer) case | 20 pc(s) |
| Shipping (inner) case width | 15.5 cm |
| Shipping (inner) case length | 20 cm |
| Shipping (inner) case height | 6 cm |
| Shipping (inner) case gross weight | 200 g |
| Harmonized System (HS) code | 85183000 |
| Supplier features | |
| Country of origin | China |
| Harmonized System (HS) code | 85183000 |
| Adjustable volume | Yes |
| Other features | |
| Country of origin | China |
| Quick start guide | Yes |
| Clip | Yes |
| Harmonized System (HS) code | 85183000 |
| Identifiers | |
| Distributor SKUs | SH25-0431, 54617, 349779, 30691J, SC260, STD10109368, SEN00380, CL1000515 |
| Additional EANs | 0840064403160 |
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