EPOS IMPACT SDW 5011

EPOS IMPACT SDW 5011 — A flexible 3-in-1 DECT headset for modern offices

The EPOS IMPACT SDW 5011 is a wireless DECT headset built for professionals who hot desk or work across open-plan offices. It also suits remote workers who need reliable PC connectivity from any location. With three wearing styles and a compact USB dongle, it delivers seamless connection wherever you sit down. Because it uses DECT rather than Bluetooth, you get a dedicated, interference-free audio link even in dense wireless environments. Weighing just 57 g, it is light enough for all-day wear without fatigue.

Core specifications at a glance

Three ways to wear, one headset

This headset ships with ear-hook, head-band, and neck-band attachments. You swap the fitting to match your preference or working environment. In practice, this means a single purchase covers an entire team regardless of individual comfort needs. So there is no guesswork when equipping mixed departments.

Plug-in DECT dongle for instant hot-desking

The included USB DECT dongle connects directly to your PC or laptop. Because it pairs via DECT rather than your office Wi-Fi, it avoids congestion on the corporate network. Hot-desking becomes straightforward — unplug the dongle, move to a new desk, and you are connected in seconds. The link stays stable up to 40 m inside a typical building.

Dual noise-cancelling microphones for clear calls

Two MEMS microphones with active noise cancellation sit on a precision boom arm. They filter out background chatter so your voice comes through clearly on every call. This makes the headset a strong fit for busy call centres and open-plan environments where ambient noise is constant.

Built-in hearing protection with ActiveGard

EPOS ActiveGard technology limits sudden sound peaks to safe levels. It works transparently, so you do not notice it during normal conversation. However, it protects your hearing over long shifts in contact centres. This is a valuable feature for organisations with occupational health policies.

All-day comfort at just 57 grams

At 57 g, this headset sits lightly on the ear without creating pressure points. The supraaural, on-ear design uses an open acoustic system that lets ambient sound in naturally. So you can hold quick desk conversations without removing the headset. That small detail improves productivity across a full working day.

What you receive in the box

• Headset with boom microphone
• USB DECT dongle
• USB charging cable
• Carry pouch
• Quick start guide
• Safety guide
• Compliance sheet

Before you order — a quick compatibility check

• Confirm your PC or laptop has a free USB Type-A port for the DECT dongle.
• Check that your unified communications platform supports DECT headset integration.
• Verify your IT department permits DECT dongle use on corporate devices.
• Ensure your working area has adequate DECT coverage, as walls and floors reduce effective range.

Common questions

Who should buy this headset

The EPOS IMPACT SDW 5011 is a practical choice for organisations that need a single headset model across diverse working styles. Its three wearing options, DECT connectivity, and noise-cancelling boom mic address the core demands of hot-desking offices and remote workers. It comes with a 2-year warranty.