HP Poly EncorePro 320 Wired Binaural Headset with Boom Microphone, QD Connector, Black
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About This Item
- Binaural headset with boom microphone for office/call centre use
- Wired connectivity with Quick-Disconnect (QD) connector for PC compatibility
- Noise-cancelling omnidirectional microphone with 35 – 21000 Hz frequency
- Compatible with Windows 10, Windows 11, and macOS operating systems
- Includes Poly Lens desktop app for enhanced management
- Lightweight design at 105g for comfortable, long-lasting wear
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HP Poly EncorePro 320 – Clear Communication for Call Centres
The HP Poly EncorePro 320 Wired Binaural Headset with Boom Microphone, QD Connector, Black is engineered for busy office and call centre environments. We designed it to offer superior audio clarity and comfort throughout long shifts. Callers will appreciate the clear sound quality, leading to more productive conversations.
Core Headset Specifications
| Metric | Spec. |
|---|---|
| Wearing Style | Head-band |
| Connectivity | Wired (QD Connector) |
| Microphone Type | Boom, Omnidirectional |
| Noise Cancelling | Passive |
| Weight | 105 g |
| Cable Length | 0.762 m |
Optimised for Voice Clarity
This headset features an omnidirectional boom microphone. It captures your voice effectively from any angle. This design ensures your customers hear you clearly, even in a bustling workspace. The passive noise cancelling also helps reduce background distractions.
All-Day Comfort Design
We know comfort is key for extended use. The EncorePro 320 is a binaural, head-band style headset. It provides a stable and comfortable fit, distributing pressure evenly. This lightweight design helps minimise fatigue during long calls.
Seamless Connectivity
The Quick-Disconnect (QD) connector allows for instant attachment and detachment. This gives you flexibility to move away from your desk easily. Reconnecting is just as simple, ensuring no interruption to your workflow. It also connects directly to your PC.
Built for Durability
We built the EncorePro 320 for the demands of daily use. Its robust construction ensures reliability in a busy call centre. This durability contributes to a longer product lifespan.
What’s in the Box
- HP Poly EncorePro 320 Headset
- User Guide
Before You Order
- Confirm your PC has a compatible port for the QD connector.
- Check your operating system is Windows 10, Windows 11, or macOS.
- Consider the 0.762 m cable length for your workstation setup.
Frequently Asked Questions
Q: What operating systems are supported?
A: This headset supports Windows 10, Windows 11, and macOS operating systems.
Q: Does it include software?
A: Yes, it comes with Poly Lens and the Poly Lens desktop app for managing settings.
Q: What is the primary use case for this headset?
A: It is recommended for office and call centre environments due to its clear audio and comfort.
Q: Is the microphone flexible?
A: Yes, it features an adjustable boom microphone for optimal positioning.
Our Verdict
The HP Poly EncorePro 320 Wired Binaural Headset with Boom Microphone, QD Connector, Black offers reliable performance for professionals in contact centres. Its focus on clear communication and user comfort makes it a solid choice. Warranty cover varies by product, so please contact us to confirm.
| Performance | |
|---|---|
| Product type | Headset |
| Microphone type | Boom |
| Recommended usage | Office/Call center |
| Country of origin | Mexico |
| Headset type | Binaural |
| Wearing style | Head-band |
| Product colour | Black |
| Certification | CE |
| Cable length | 0.762 m |
| Signal-to-Noise Ratio (SNR) | 53 dB |
| Colour name | Black |
| Technical details | |
| Connection to PC | Yes |
| Headset type | Binaural |
| Wearing style | Head-band |
| Product colour | Black |
| Country of origin | Mexico |
| Box contents | User guide; Headset |
| Total carbon footprint (kg of CO2e) | 10 |
| Compliance certificates | CE |
| General Product Safety Regulation (GPSR) URL | https://kaas.hpcloud.hp.com/pdf-public/pdf_11069394_en-US-1.pdf |
| Pallet dimensions (W x D x H) | 1016 x 1219 x 1715 mm |
| Design | |
| Product type | Headset |
| Microphone type | Boom |
| Headset type | Binaural |
| Wearing style | Head-band |
| Product colour | Black |
| Certification | CE |
| Colour name | Black |
| Ports & interfaces | |
| Connectivity technology | Wired |
| QD connector | Yes |
| Cable length | 0.762 m |
| Quick-Disconnect (QD) connector | Yes |
| Headphones | |
| Ear coupling | Circumaural |
| Impedance | 32 Ω |
| Noise canceling type | Passive |
| Signal-to-Noise Ratio (SNR) | 53 dB |
| Noise canceling | Yes |
| Microphone | |
| Microphone type | Boom |
| Microphone direction type | Omnidirectional |
| Microphone frequency | 35 - 21000 Hz |
| Microphone sensitivity | -38 dB |
| Software | |
| Windows operating systems supported | Windows 10, Windows 11 |
| Mac operating systems supported | MacOS |
| Bundled software | Poly Lens; Poly Lens app (desktop) |
| System requirements | |
| Windows operating systems supported | Windows 10, Windows 11 |
| Mac operating systems supported | MacOS |
| Weight & dimensions | |
| Weight | 105 g |
| Width | 111 mm |
| Height | 67 mm |
| Depth | 149 mm |
| Packaging data | |
| Package width | 142 mm |
| Package height | 55 mm |
| Package depth | 177 mm |
| Package weight | 185.78 g |
| Bundled software | Poly Lens; Poly Lens app (desktop) |
| Packaging content | |
| Bundled software | Poly Lens; Poly Lens app (desktop) |
| User guide | Yes |
| Box contents | User guide; Headset |
| Certificates | |
| Certification | CE |
| Compliance certificates | CE |
| Logistics data | |
| Pallet gross weight | 145.1 kg |
| Master (outer) cases per pallet | 16 pc(s) |
| Master (outer) cases per pallet layer | 4 pc(s) |
| Supplier features | |
| Country of origin | Mexico |
| Other features | |
| Country of origin | Mexico |
| QD connector | Yes |
| Connection to PC | Yes |
| Compatibility | Compatible with PCs via QD (Quick-Disconnect) |
| Bundled software | Poly Lens; Poly Lens app (desktop) |
| Compatible operating systems | Windows 11; Windows 10; macOS |
| User guide | Yes |
| Signal-to-Noise Ratio (SNR) | 53 dB |
| Colour name | Black |
| UNSPSC-code | 43191638 |
| Identifiers | |
| Distributor SKUs | CJ02595, W128769119, 214573-01, 413409, 537938, 34202J, STD10217103, 9029549, CL77T26AA |
| Additional EANs | 0017229169074 |
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