EPOS IMPACT SDW 5066 DECT Double-Sided Headset EU/UK/AUS

EPOS IMPACT SDW 5066 – EU/UK/AUS, Double-Sided DECT Headset – Superior Wireless Freedom

We designed the EPOS IMPACT SDW 5066 – EU/UK/AUS, Double-Sided DECT Headset for professionals who rely on PC softphones, desk phones, and mobiles daily. This double-sided, wireless DECT headset delivers super wideband audio for clear conversations. Its noise-cancelling microphone ensures your voice is heard without distraction. For modern offices and call centres, it creates the focus needed for productive customer interaction.

Core numbers at a glance

Connect to PC, desk phone, and mobile simultaneously

The EPOS IMPACT SDW 5066 offers triple connectivity, allowing your team to switch seamlessly between devices. Because it uses DECT technology, you get a stable wireless link without compromising your Wi-Fi. This means you can answer a call from your softphone, then a mobile, all from one comfortable headset. In practice, this reduces missed calls and keeps workflows moving.

Enjoy wideband audio with noise cancellation

Super wideband audio provides a richer, more natural sound than standard telephony bands. The noise-cancelling boom microphone actively filters out background office noise. So your callers hear you clearly, even in a busy environment. This clarity helps resolve issues faster and improves customer satisfaction.

All-day comfort for long shifts

With up to 14 hours of talk time, this headset supports full workdays without interruption. The supraaural ear cushions and lightweight headband reduce pressure during extended wear. The 136 g weight feels balanced, so you stay comfortable during back-to-back calls. For example, users can focus on their conversation, not their headset.

Extended wireless range for office mobility

DECT connectivity gives you a typical indoor range of 55 metres, and up to 180 metres line of sight. This lets you move away from your desk to grab a file or speak with a colleague without dropping your call. The included base station and USB-A receiver ensure a reliable connection to your PC or laptop.

Fast charging and simple base station setup

The headset recharges fully in just one hour, minimising downtime. A single base station manages charging and connectivity for your desk phone and PC. The included quick start guide helps you get set up quickly. So your team can start making calls almost immediately after unboxing.

In the box

• EPOS IMPACT SDW 5066 headset
• USB Type-A wireless receiver
• Base station
• Phone cable
• USB cable
• Quick start guide
• Safety sheet

Worth checking first

• Confirm your desk phone has an RJ-9 port for the included phone cable.
• Ensure your PC has a free USB Type-A port for the wireless receiver.
• Check that your office environment supports the 1.88-1.9 GHz DECT frequency band.
• Verify your softphone is compatible with DECT headsets (most major platforms are).

Frequently Asked Questions

Our recommendation

The EPOS IMPACT SDW 5066 – EU/UK/AUS, Double-Sided DECT Headset is ideal for call centre agents and office professionals who need reliable, multi-device wireless audio. Its triple connectivity, long battery life, and noise-cancelling microphone make it a strong choice for busy environments. Warranty cover varies by product, so please contact us to confirm.